Refund policy



Thank you for choosing Beauty Sarins. Your satisfaction is very important to us. If for any reason you are not completely satisfied with your purchase, we are here to assist you. Please review the refund policy below to understand how our return and refund process works.

Eligibility for Refunds

Customers may request a refund for products returned within 14 days from the delivery date. To be eligible for a refund, the following conditions must be met:

  • The product must be unused and kept in the same condition in which it was received.

  • The item must be returned in its original packaging.

  • The product must show no signs of damage, wear, or misuse.

  • A valid proof of purchase must be provided, such as an order confirmation email or purchase receipt.

Refund Procedure

Return Request
To begin the return process, please contact our support team at contact@drmelaxincont.com. When submitting your request, include your order number and a brief explanation of the reason for the return so our team can assist you more efficiently.

Return Shipping
Once your return request has been reviewed and approved, you will receive detailed instructions along with a return shipping label. The returned product must be sent to the following address:

Return Address
7345 W Sand Lake Rd Ste 210 6758
Orlando, FL 32819
United States

Inspection and Approval
After the returned item arrives at our facility, our team will carefully inspect it to confirm that it meets all return eligibility requirements. You will then receive a notification informing you whether your refund request has been approved or declined.

Refund Processing Time

If the return is approved, the refund will be processed within 10 business days. The refunded amount will be issued using the original payment method used during the purchase.

Items Not Eligible for Refund

Refunds will not be granted for the following situations:

  • Products returned after the 14-day return period.

  • Items that are not in their original condition, or that are damaged or missing parts due to customer handling.

  • Discounted or sale items marked as final sale.

Late or Missing Refunds

If you have not received your refund after 10 business days, please follow these steps:

  1. Check your bank account to confirm that the refund has not already been posted.

  2. Contact your credit card provider or bank, as processing times may vary before the refund officially appears in your account.

If you have completed these steps and still have not received your refund, please contact us at contact@drmelaxincont.com, and our team will be happy to assist you further.

If you have any questions regarding your order, returns, or refund process, our customer support team at Beauty Sarinswill be glad to help.

Website: beautysarins.com